What is Conversational AI?
Conversational AI is the engine behind personal assistants such as Alexa and Siri. It provides the ability to understand the input text and produce a relevant response.
NLP and bots
The task of natural language understanding historically was a very hard problem to solve. The old fashion AI which was rule-based didn’t scale beyond a rigid conversation that expected specific keywords from the user.
Today, conversational AI services rely on some form of machine learning to learn from labeled text examples.
Modern enterprise-grade conversational AI services still rely on hand-crafted rules for handling multi-turn dialogues. Most of them offer some sort of dialogue decision tree to design the conversation flow.
Our end-to-end solution
Dialogot.AI uses deep learning for both, the task of language understanding and the task of response and decision making. Our approach makes it possible for a truly continues-learning of the bot. When it experience new interactions that are not familiar. Those samples can be added to the training in a click. No complicated decision tree or dialogue flow designing. No coding required.