What is conversational AI

What is Conversational AI?

Conversational AI is the engine behind personal assistants such as Alexa and Siri. It provides the ability to understand the input text and produce a relevant response.

NLP and bots

The task of natural language understanding historically was a very hard problem to solve. The old fashion AI which was rule-based didn’t scale beyond a rigid conversation that expected specific keywords from the user.

Today, conversational AI services rely on some form of machine learning to learn from labeled text examples.

Dialogue management

Modern enterprise-grade conversational AI services still rely on hand-crafted rules for handling multi-turn dialogues. Most of them offer some sort of dialogue decision tree to design the conversation flow.

Our end-to-end solution

Dialogot.AI uses deep learning for both, the task of language understanding and the task of response and decision making. Our approach makes it possible for a truly continues-learning of the bot. When it experience new interactions that are not familiar. Those samples can be added to the training in a click. No complicated decision tree or dialogue flow designing. No coding required.